Once you selected the dump file type you wish to use and merged the registry key file (minidump.reg or fulldump.reg), proceed to reproduce your issue again. Download the file fulldump.reg from the bottom of the page and open the file to merge its contents with your Windows registry if you have good internet speeds. This format includes much more information that a mini dump file and therefore is much more useful in finding the root cause of a crash. Due to the much bigger size, you will need to upload the file to use a file sharing service to provide the file to an NVIDIA Customer Care agent. Usually a full dump file will be approximately 1000MB+ in size although you can compress the file which greatly reduces the file size. If you are unable to upload large file sizes, you may choose this by downloading the file minidump.reg below and then double-click on the file to add the contents to your Windows registry.įull dump - This format creates a file that can be quite large in size. Due to the small file size, it makes it easier to share with an NVIDIA Customer Care agent. This is a very small file which does not contain a lot of information. Mini dump - This is the Windows setting by default. Please choose the registry file according to the type of dump file you wish to share with an NVIDIA Customer Care agent. These crash dump files are available in one of the two formats.
Two registry files are available for download from the File Attachment section at the bottom to assist you in configuring Windows to automatically generate dumps files when an application or process crashes. An NVIDIA Customer Care support agent may ask you to provide a dump file from your PC to troubleshoot the problem. If you experience repeated application crashes or TDRs, Windows dump files can be used to help identify the cause of the issue. If you see your monitor flicker briefly followed by a TDR error message "Display driver stopped responding and has recovered" on your taskbar, this means that the Windows operating system succesfully recovered. This is a feature of Microsoft's Windows which attempts to detect if your PC has frozen and attempts to recover by reinitializing the driver and reset the GPU.
TDR stands for Timeout Detection and Recovery.
Windows can be configured to log crashes from an application or a TDR as dump files. If you are searching for information on how to collect crash data from an unrecoverable Windows system freeze that results in a blue screen, please visit:Ĭapturing a crash dump file from a Windows blue screen (BSOD) Please note: This article explains how to collect crash data from an application crash or TDR.
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